Everything exactly as I asked! Very fast delivery, just 15 days to my home door in Chile!
10 Dec 2019 10:25
Excellent quality, snug fit on all my existing cables: no spaces or movement. In photo, top cable is Huawei 5A charging cable(max 40W), and lower is Xiaomi 5A charging cable(max 100W).
10 Dec 2019 05:39
thank you for your good treatment
10 Dec 2019 01:07
As described !
8 Dec 2019 01:41
6 Dec 2019 12:42
Good product!! It's ugreen!
6 Dec 2019 09:52
Product as the most worthy command, all working properly. Workmanship wzorowa. Shipment dotarła to my home in express rate 3 weeks. I got too as a gift Velcro for cable. I am happy and recommended!
5 Dec 2019 16:14
Still not used but equally tested in the connections. Connect well, not too tight and not too loose. Connector also looks beautiful finished off. This type connector was pretty tricky to find. Usually, the Micro USB to USB C. And I searched the exactly the other way around. Fine that Ugreen this supplies.
5 Dec 2019 11:30
5 Dec 2019 09:04
good product. as per description. thanks.
5 Dec 2019 03:17
great as always, ugreen the best company
5 Dec 2019 01:23
good in quality!
4 Dec 2019 22:59
very good service ans very good quality products
4 Dec 2019 11:18
As allways - Ugreen products are wery good! Received items are great! Packaging and shiping speed was very also good! Thanks Ugreen! For sure i will buy again!!! Very recomend this store and its products!!!
3 Dec 2019 21:34
Fast and safe delivery. These adapters mean I don't have to keep a pile of the old micro usb cables around as everything gradually changes over to type c. I've bought a few before and had no problems. Have bought Ugreen for a while and am very happy with the quality.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Ukiyo Store (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://ukiyostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.